Privacy Policy

Discreet shipping
– We always ship in discreet packaging, addressed from ‘LB Shop’.

Use of cookies and Personal Information
– Privacy Assurance: Your privacy and trust are paramount to us.
– No Sharing: We do not share, sell, or rent your personal information.
– Cookies: We do not use tracking cookies. We use first-party cookies for web analytics and necessary shopping cart/checkout functions. Clearing cookies during checkout may interrupt your purchase.

Protection of Personal Information
– Bank Card Information: Protected by robust security technologies meeting PCI standards. Regular security audits ensure PCI compliance.
– Other Personal Information: Protected by security software and hardware safeguards. Connection secured by HTTPS during all website visits and transactions.

Personal Information Collected
– Provided Information: Includes name, mailing address, email, phone number, screen name (collected during purchases, social media interactions, mailing list subscriptions, or customer service contact).
– Automatic Information: Browser interactions with our website via cookies, address updates/corrections from carriers/databases.

Retention of Personal Information
– Purchase History: Kept for four years for business tax purposes and then securely deleted.
– Shipping History: Retained for the same duration as purchase history.
– Contact Information: If collected during purchase, retained for same duration as Purchase History. Otherwise, until unsubscribing.
– Right to Delete: We reserve the right to delete personal information earlier than stated timeframes.

Use of Personal Information
– Purchase and Delivery: For product purchase and delivery.
– Customer Service: For product recommendations and usage assistance.
– Advertising: Sending product news via email, text, or messaging app (not physical mail for privacy reasons).
– Communication: General communication purposes.
– Fraud Prevention: To prevent fraud and associated risks.
– Legal Compliance: To comply with legal obligations.

Privacy and Consent
– US Only: We do not sell goods or provide services outside the US.
– Legal Compliance: Adherence to US privacy laws and cookie usage regulations.
– Geographical Restrictions: Technologies restrict website access to non-US residents. Those in the UK or EU accessing the site do so at their own discretion.